Buchanan Hotel, Glasgow

185 Buchanan St, Glasgow, G1 2JY
3 star

The Buchanan Hotel in Glasgow was built around 1840 in the most prestigious shopping area of central Glasgow. Ideally located for access to air, rail and coach ...

Check In:
Check Out:
 

£ Rooms from $84* per night
Enter your dates of stay to see rooms to book

7/10 Overall rating

Category Average Rating
8/10 Check-in process
6/10 Your room
6/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
6/10 Performance of staff
7/10 Overall experience
7/10 Overall value for money
  • 9/10 Anonymous (Group of adult friends) 

    on  June 30, 2008

    "Excellent" (97773744)

    Excellent location and price. Very good breakfast. Pleasant and helpful reception staff.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous (Solo leisure traveller) 

    on  August 10, 2008

    "very nice " (107129624)

    great location nice large bathroom wonderful breakfast

  • 9/10 Anonymous (Mature couple) 

    on  August 9, 2008

    Unable to get the use of an iron...

  • 8/10 Anonymous (Solo leisure traveller) 

    on  August 5, 2008

    "It was satisfactory and I didn't feel hassled by staff or guests." (108055790)

    Trouble-free, clean, comfortable and quiet. Slick, friendly reception. Terrific central, convenient location.

    TV in room did not work. Nowadays Text is expected. It was a hot and humid time in Glasgow and the small window was unopenable. Noisy creaky floorboards in places.

  • 5/10 Peter (Group of work colleagues) 

    from Dunfermline , GB on  December 19, 2007

    The breakfast was excellant

    The room was tired and shabby. Did not have a clean feel to it.

    3 of 3 people found this review helpful:

  • 9/10 Anonymous (Solo leisure traveller) 

    on  August 4, 2008

    "Excellent." (107113084)

    Excellent location. Friendly, helpful staff. Good breakfast.

    The shower did not work.

  • 7/10 Hugh (Group of work colleagues) 

    from Gourock , GB on  August 3, 2008

    "clean friendly handy" (107105020)

    good for bus & train station's

    could not get early breakfast

  • 6/10 Anonymous (Young couple) 

    on  July 29, 2008

    "The hotel offered us a central location which was good for us and the event that we were attending." (107118132)

    The view in the front if the hotel is very good.The hotel is a very good central location

    The state of the shower was awful and the shower area had mould growing in the grout etc. I don't expect to see that when staying in a hotel that charges £70 plus.

  • 3/10 Philip (Solo leisure traveller) 

    from Beckenham , GB on  July 28, 2008

    "Looks like this hotel builds on its location, would hate to stay in there in winter as only a electric heater in room." (97243711)

    Good location, breakfasts were good. Room was cleaned well and bisciuts were replenished.

    Room looks like it had not been decorated since the 1960's. outlook was a disused building. TV sat on a cabinet that was lop sided. Reception staff not that helpful

  • 5/10 Penelope (Mature couple) 

    from Aberdeen , GB on  July 28, 2008

    "I feel that tourist form elsewhere seeing this room would have a very poor impression of what Glasgow has to offer. It would not take much to clean to room thorouhly washing the paintowrk and give it a coat of paint. The enitrew hotel seemed tired and grubby. Not impreossive I'm afraid. " (97303854)

    check in and out was effected quickly. Breakfast was good.

    lighting was poor. Paintwork around the room was dirty and tea had dripped from shelf onto wall and hadn't been cleaned off. Milk was off. Room seemed tired and desperately in need of a refresh.

  • 8/10 Anonymous (Mature couple) 

    on  July 20, 2008

    "Good" (108035213)

    friendly, central, quiet, clean

    old fashioned, a little shabby, needs a make-over. Although we had paid for bed and breakfast, we were unable to get a cooked breakfast as we needed it early and they were unable to deliver before half past eight.

  • 4/10 Anonymous (Solo business traveller) 

    on  July 14, 2008

    "The location of the hotel is good, although it could do with some refurbishment esp-ecially to the rooms. " (108065168)

    Location of the hotel, helpful staff

    Poor choice of food in restaurant, poor condition of soft furnishings, poor bathroom fittings.

  • 8/10 Anonymous (Solo business traveller) 

    on  July 13, 2008

    "Good for an overnight stop, but not good if you want peace and quiet." (97543681)

    The staff were very helpful. Location was excellent, right in the heart of the city.

    The musicians on the streets were too loud, especially the person who played the bagpipes.

  • 9/10 David (Solo business traveller) 

    from Shetland , GB on  June 30, 2008

    "Very pleasant, and again just incredibly convenient for the city centre, taxi's and trains!" (97490570)

    Excellent location, train station and taxi rank literally just outside hotel. Excellent friendly service and a great breakfast!

    Noise from trains may bother some.

  • 9/10 Joanne (Solo leisure traveller) 

    from Victoria , CA on  June 19, 2008

    "I would stay again if visiting Glasgow - would recommend." (97842958)

    great location, friendly staff

    toilet noise

  • 6/10 Anonymous (Mature couple) 

    on  June 6, 2008

    "Adequate." (97975037)

    Polite staff and reasonable rooms.

    Very poor (and cold) breakfast; some lights in our room didn't work properly; price is relatively high for what is available

  • 9/10 Tom (Group of adult friends) 

    from Portadown , GB on  June 3, 2008

    Very clean, staff were helpful and the food was excellent,and the location was central.

  • 8/10 Anonymous (Solo leisure traveller) 

    on  April 21, 2008

    "i had a good stay in this hotel and would make sure to stay in this hotel when i am next in glasgow." (97755029)

    it was a nice hotel in a very central location and at a very good price.

  • 7/10 Anonymous (Mature couple) 

    on  April 8, 2008

    "for a one-night stay as a stop-over on a journey up to the north of Scotland, adequate enough - whether satisfactory for a longer period difficult to say. Brerakfast was good, although with some unfamiliar items (Scottish menu specialities?) - a description of these would have been helpful, as I notices some American guests looking very suspiciously at certain things on offer." (97321813)

    beds were extremely comfortable

    curtains were just not full enough to completely cover the window

  • 8/10 Anonymous (Solo leisure traveller) 

    on  November 10, 2007

    "good value and excellent location" (97758469)

    location and good facilities

    nothing to report

    1 of 1 people found this review helpful:

  • 4/10 Anonymous (Mature couple) 

    on  April 6, 2008

    "Condition of room and extent of building work being undertaken in the nrear vacinity." (97255762)

    Central position

    The rooms are tired and need of refurbishment. The building work opposite the hotel continued weel into the night

  • 9/10 Doug (Solo business traveller) 

    from Matlock bath , GB on  March 8, 2008

    "Good hotel and excellent scots breakfast" (97742645)

    Quiet room central location clean

    Nothing to report

  • 9/10 Anonymous (Solo leisure traveller) 

    on  February 13, 2008

    "Thoroughly enjoyed my stay and will consider using the same service and hotel again" (97449692)

    The cleanliness of the room

    The confusing breakfast arrangements

  • 8/10 (Young couple) 

    from Chimay , BE on  January 21, 2008

    Everything was ok, the localisation, the room, the staff. Nothing to say.

    Breakfast. Coffee was terrible and the Lady serving wasn't very sympathetic.

  • 7/10 Anonymous (Mature couple) 

    on  December 26, 2007

    "As above good for location if not spending time in the hotel. Breakfast good with lots of choice." (97488124)

    Couldn't have been more central for Glasgow, perfect location.

    The hotel has seen better days and is looking tired and needs investment. Although bedding and room were spotlessly clean.

  • 9/10 Anonymous (Group of work colleagues) 

    on  December 17, 2007

    "Our room was clean and extremely good value for money considering we had internet access and that breakfast was included. We have booked the same hotel again for January and February." (97336662)

    Clean room, friendly staff, good location.

    Nothing

  • 9/10 Anonymous (Group of adult friends) 

    on  December 6, 2007

    "Room was clean but bathroom needed updating a bit (particularly grouting around bath)but otherwise room was fine." (99843644)

    location excellent to shops and transport depots

    quite old decor

  • 5/10 Anonymous (Mature couple) 

    on  November 24, 2007

    convenience to the city centre

    General run down interior decor

  • 4/10 Elaine (Group of adult friends) 

    from Corby , GB on  November 21, 2007

    "Hotel was in a great location but needs a refurbish. Breakfast was good though second day had to wait while more items where cooked. Room was ok but ours was at back of hotel while friends of ours was at front and they said it was very noisy. Could be a great hotel it just needs a wee bit of TLC." (97053930)

    central location and breakfast

    was a wee bit run down and if you stayed at front of hotel it was very noisy, could do with double glazing.

  • 8/10 Paul (Solo leisure traveller) 

    from Gillingham , United Kingdom;GB on  November 11, 2007

    "I enjoyed my stay at the Buchanan Hotel. The location was very central and so very good value for money. I found the staff to be very efficient and helpful. My only criticism is that the decor is very dated. A bit of an overhaul is needed!" (99396812)

    A very convenient central location.

    The hotel is in need of modernisation.

  • 9/10 Susan (Young couple) 

    from Stonehaven , GB on  October 28, 2007

    "The central location of the hotel is very convenient. The room was comfortable although there was considerable interferance on the television. The staff were very friendly and the breakfast was excellent." (97098392)

    A good friendly, comfortable stay with a very good breakfast.

    Nothing.

  • 9/10 Stephen (Solo leisure traveller) 

    from Weybridge , GB on  October 23, 2007

    cheap online booking, great location and excellent service from friendly staff

  • 7/10 Anonymous (Solo leisure traveller) 

    on  October 14, 2007

    "enjoyed my stay had stayed in this hotel before and will be returning again" (97208319)

    compact and warm and value for the money paid, quite central to theatres and for shopping

  • 9/10 Irene (Group of adult friends) 

    from Keith , GB on  September 30, 2007

    "everything about the Hotel was excellent the staff were very helpful and friendly the evening meal was good value for money,the variety of food at breakfast time was excellent,I would recommend staying here especially for shopping as it is so central,excellent value for money ,we as a group have also stayed in the Salutation Hotel in Perth which is in the same Hotel Group" (99729712)

    Every thing, I didn't know until we arrived how central the Hotel was,

  • 4/10 Anonymous (Solo business traveller) 

    on  July 17, 2007

    "If you are looking to be in the Centre of Glasgow this is the perfect place to stay, but the whole Hotel is in a very poor state of repair. The wardrobe in my room was falling apart. Breakfast you had to snap the bacon in half with your fingers it was so over cooked" (97623047)

    Location

    Condition of the complete Hotel Very Poor

  • 7/10 Chris (Solo leisure traveller) 

    from Hereford , GB on  July 16, 2007

    Nothing really. It was adequate, cheap and close to Queen Street station

    Nothing really. The room was smaller and less bright than most I have stayed in recently.

  • 6/10 Anonymous (Other) 

    on  July 10, 2007

    "overall the accommodation served its purpose as a B&B." (99775067)

    i liked its location

    online it said that it had sattelillite channel but i didnt like the channels.

  • 7/10 Anonymous (Solo business traveller) 

    on  July 5, 2007

    "Felt safe in the hotel as a woman on my own. Desk staff initially helpful on arrival but those on duty over weekend less clued up to advise someone who has never been to Glasgow before. eg. Does the railway station have left luggage facilities? errr I think so. and then recommending a walk far too long to get to it, though it was an easier route to remember. Note this hotel is in a good location but it is pedestrianised so you cannot get a taxi to the door." (99467862)

    Bedroom was small but adequate and bathroom facilities good. Breakfast good once I had found the fresh fruit.

    Decoration and flooring badly needs renewing.

  • 8/10 Anonymous (Other) 

    on  June 24, 2007

    "This hotel is in a great location and as a sole traveller I was able to book a single room at a reasonable price. It is somewhat dated but clean and the breakfast was good." (99370386)

    Location was great. Staff were most helpful

    Hotel a bit dated

  • 4/10 Anonymous (Mature couple) 

    on  June 20, 2007

    "The general impression was that little or no updating of the hotel had been done for a very long time and as such everything in the bedroom was worn out.. Although it was clean , one still got the impression that it was not. Very unfortunate." (99622970)

    The dining room was the acceptable part of the hotel and quite pleasant even though it was dark. Breakfast was good.

    The carpets in the bedroom were worn and did not look clean. The bathroom although clean had poor sealant and was very dated. Also paper was coming off the wall and ceiling.There was a general look of neglect.

  • 10/10 Isobel (Solo leisure traveller) 

    from Bruichladdich , GB on  June 19, 2007

    "over all good value for a city centre hotel" (99059395)

    central near transport walking distance shops restaurants

    shower over the bath ,prefer walk in shower due to age and build, it is easier to walk in than step over a hight bath onto a slippy surface

  • 7/10 Anonymous (Solo business traveller) 

    on  June 10, 2007

    "should have a mini bar in the rooms" (99737316)

    the rooms were luxurious. the food was good.

    quality of furniture was dissappointing. no remote for tv. inadequate staff at reception though friendly.

  • 6/10 Anonymous (Solo business traveller) 

    on  June 8, 2007

    Evening meal was poor

  • 8/10 Michael (Mature couple) 

    from Brighton , GB on  May 31, 2007

    "bar staff could be better trained in wine selections , they had no idea when asked for certain wines. would liked to have known that taxi`s could`nt get to the hotel entrance , we had to carry our cases about 200 yds, ok for us but anyone older or infirmed would have had problems" (99765237)

    close to city centre ameneties

    evening menu was a bit limited, had to eat out all the time

  • 7/10 Steven (Young couple) 

    from Lochgelly , GB on  May 23, 2007

    "good freindy staff great for shops idely locatied" (99460710)

    hot water good bed and free tv

    floor was dirty

  • 7/10 Robert (Group of adult friends) 

    from Peterhead , United Kingdom;GB on  May 22, 2007

    "we enjoyed our stay at the hotel. it was very central and within easy reach of the shops etc. also the tube was just outside enabling us to get to our concert in plenty of time as it was only two stations away." (99654409)

    the location of the hotel.

    the small lift!!

  • 7/10 Anonymous (Solo leisure traveller) 

    on  May 19, 2007

    "I really enjoyed my stay even if it was for one night. It was very easy to get from the airport to the hotel and vice versa. The location was fantastic. The only disadvantage was the noise in the early hours of Sunday morning. I wished that there was double glazing. I will visit this hotel again when I return to Glasgow." (99679201)

    It was very central to the city. It was very clean. Breakfast was good as well. Ideal for an overnight stay.

    I was at the front of the hotel and it was very noisy in the early hours of Sunday morning. Need double glazing. I had to highlight that my shower didnt work. The on/off switch didnt work - this was recitified. The remote for the TV didnt work and neither did the light above the bed. This wasnt a major probelm for one night.

  • 5/10 Anonymous (Solo business traveller) 

    on  May 17, 2007

    It was so run down old un-kept

  • 3/10 Anthony (Mature couple) 

    from Perth , GB on  December 3, 2007

    "Room basic but just adequate, bed linen clean, no safe or hairdryer, temperature in room uncontrollable (high temperature even with radiators off), no toothbrush glass, poor level of decoration in room + public areas. Breakfast unbelievably greasy + little choice, very poor coffee, staff inadequate, had to ask for plates, milk etc.,etc." (97119267)

    Very little but staff at reception were quite helpful.

    General poor standard of interior + service.

    0 of 1 people found this review helpful:

  • 2/10 Jane (Other) 

    from Cromwell , US on  May 29, 2007

    "The hotel was rundown, the staff were not helpful(although the wait staff in the restaurant were OK). I have made sure that our travel agent never suggests the hotel to any clients. The hotel should be embarrassed to be receiving the money they charge." (99500219)

    We chose the hotel for it's location. Unfortunately, it was the wrong choice. The sheets were clean.

    The beds were is horrible condition - it would have been more comfortable on the floor, however the floor was dirty. The floor slanted so much (in two directions) that when you changed position in the bed, you were in danger of falling on the floor.There was mold in the bathroom, and the tub was not clean. the room itself was not clean, the glasses in the room had been u sed, the condition of the hotel in general was run down. The lift barely operated (with a shudder and loud noises). the window was broken.

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

hotel map

Hotels Nearby

Email me great deals & news

Why sign up?